While working with a world class consulting firm he witnessed the metamorphosis from Big Daddy to Best in Class, and he’s distilled this experience and the systems, developing them into an insightful presentation called Lessons from the Garden.
It’s About the People
But whether it’s a multi-million-dollar business, a fancy consultancy or a one-person operation, Bill’s found it all still comes down to one thing—the people. From his nearly thirty years at ValleyCrest Companies to the thousands of hours he’s spent consulting, Bill’s interviewed, hired and trained more than 6,000 employees. In that time, he’s learned everything there is to learn about how to find, get, keep and grow the best.
Bill’s talks provide folks with practical, actionable information. His hands-on, interactive, approach is fun, challenging, and leaves participants with specific items they can take back to their organization and use. Bill shares his ideas and approaches in a monthly column in Lawn and Landscape Magazine, called “It’s All About People” and in the West coast publication, Biofiles.
Bill is always thinking… systems thinking. He has come up with some of the best systems that 'get after' the four most important areas all companies must achieve in to succeed, namely: Profit, People, Consistent Quality, and Clients (or PPCC). He likes to use acronyms for everything, so ask him about: QC, QQE, QEST, HARVEST, ILPM, SCAPE, G1-G4 and yes, of course, PEOPLE. If you have an issue or a nagging problem, Bill has a system for resolving it.
Passion for Plants
If you ask Bill what it’s really all about, he’ll tell you, the people and the plants. Bill’s a horticulturist, after all. He got his degree at one of the best horticultural programs on the west coast—Cal Poly in San Luis Obispo. He sometimes teaches there, too.
Head Harvester West
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