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| Bill and Ed give talks all over the place. Bill likes to tell folks about things, like how to find, get and keep great people, how to build customer ties as old as Ed and how to make their outfits run more efficient. Ed likes to tell folks about how to save time and make more money in the landscape business and about what to do if you decide to sell. There’s bound to be topics here that’ll help harvest your potential. If not, we can come up with one to suit your specific needs. |
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Want to know why so many great people leave the organizations they work for? We’ve conducted 100’s of exit interviews and found out why. Learn 11 ways to keep and get the most out of the best!
Takeaways: You’ll have a game plan in place for developing your key players. And you’ll know the key areas to focus on that will help you hold on to the winners!
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Find out how to set up a comprehensive recruitment program, including how to: source, screen, and select the right people. Learn the 7-step process I’ve used successfully for the past 30 years to find the best this industry has to offer.
Takeaways: You’ll learn a whole new “way of life” thinking on recruiting. We’ll assess your specific needs and determine the best strategies, tools and practices to use to attract, find and land the people you need.
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Coming in earlier and leaving later? Being as productive as you could be? Don’t know how and where your time goes? Learn how to be more effective and successful by finding out how to prioritize and organize your time better.
Takeaways: You’ll learn how to work smarter, not harder, and spend less time doing it. You’ll also learn how to say, ‘No’ to the time robbers and ‘Yes’ to the time savers!
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Want to understand more about what matters most to your clients? To build customers for life, you need to learn more about them. Find out how to survey, profile and map your customers, and start delivering to their expectations. It can mean the difference between keeping and losing your customers!
Takeaways: You will have some simple tools to measure your customer satisfaction, and you’ll know what to do when a job is in jeopardy.
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Learn helpful tips and step-by-step ways to maximize site inspections, including: Preparation, Presentation and Follow Up as well as some role playing and case studies.
Takeaways: A checklist for conducting great walkthroughs that can generate more work sales and give you more clarity on what clients expect.
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Making your customers love you should be your goal. Why? Because they'll tell others, buy more and become customers for life, and your profits will soar! Learn how to educate your customer and drive your sales, integrate extreme customer service into your company culture and turn great customer service into your cheapest, most effective marketing tool.
Takeaways: Specific strategies to help you build your customers' loyalty and with it,
your profits, including how to recognize and maximize every "touch point", how to sweeten your relationships with customers, and how to take your customer service to the next level.
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What makes some people successful and others not? Four things. Successful folks practice these four pillars to success: dream, believe, plan and execute. Learn why it's essential to have a dream, a vision of the future, how to create a plan to ensure that dream comes true, and how to execute a plan and make it happen.
Takeaways:A road map or plan, with specific steps towards your goal or dream. Methods for clearing your mind of the word, ‘can’t.’ |
Learn a step-by-step process designed to get you higher margins on your jobs.
Takeaways: See above. This process will definitely get your margins up. It’s been proven to be not only 100% successful but also a real eye-opener on the systems you have in play, which ones work and which ones don’t.
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Lady in photo says " I could just
listen to Bill talk all day long . . . "
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From 30 to 800 million $ in 30 years—How did they do that? Find out what it takes to grow a real, “Best In Class” organization. Learn the 10 things successful organizations do to be called the best.
Takeaways: You will learn what a “Best In Class” organization looks, acts, and thinks like.
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This informative and entertaining presentation shows you sure-fired ways to win sales. You'll learn how to increase your profits by at least five to ten percent on every job in the future, double your "hit rate" on proposals and help guarantee the job before you have even presented your proposal.
Takeaways: Specific strategies you can use on your next call that will increase your
profit and success. |
Discover how enhancement sales differentiate you from your competition. Learn how to use the "macro matrix" to forecast your labor needs and drive the "low ballers" out and sell at higher margins.
Takeaways: Techniques to help your clients improve their properties, keep your crews busy even in the middle of the summer and dramatically increase your bottom line! |
How many contracts do you have right now that renewed on time? Thought so. Take all of your base contracts and add 3-4%; now, multiply that by 12. Wouldn’t it be nice to add that to your bottom line? Thought so. Learn tactics and strategies to get the right renewals, on time.
Takeaways: Tips, tricks and techniques to get the right renewals, on time. |
What makes you different from your competitors? Learn how to define and communicate what differentiates you, set goals, create a plan and track the results.
Takeaways: You’ll form a framework for your game plan, examine and tune your tools and best practices, and establish basic tracking systems. |
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Just in case your organization isn't perfect, why not learn from the mistakes of others in the green industry and benefit from 30 years of more mistakes made than you should ever have to make.
Takeaways: A list of some of the most commonly made mistakes and tips on how to avoid them.
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Learn how to set up an effective quality assurance program and link it with your training, rewards/recognition and bonus programs.
Takeaways: A better understanding of the importance of having objective measurements that can be used for training, performance reviews, compensation programs; how to initiate those measures and get them into the blood stream of the organization. Your people will now know exactly what is expected of them and what they can expect if they accomplish the clear objectives mapped out with this program.
This is the hallmark program Bill has used for 30 years; he has conducted over 15,000 site inspections using this system.
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Learn how to design and implement an effective training program. This workshop takes you through the implementation process, step by step, including: What to train, how to train, and who does what.
Takeaways: A basic outline for how to design and implement a training program. These programs are in place in organizations across the country and have been successfully used to train more than 20,000 employees.
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Find out how creating efficiency can dramatically increase your bottom line. This hard-hitting, no baloney workshop shows you: what the biggest time waster is in every company and how to stop it, how to eliminate the "morning circus", why "un- billable time" eats profits up, how to track it and keep it in check, and tons more.
Takeaways: You'll learn how reducing labor, even a small percentage, can add thousands of dollars to your bottom line and how to reduce "fixed costs" to add
thousands more.
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Building Great Client Relationships
