Pockets Steven Cesare, Ph.D. A business owner from Massachusetts called me the other day to talk about his new Landscape Maintenance Manager. New to the organization, this highly-regarded and […]
Category: Tuesdays With Steve
Write Down the SOPs: Administration Steven Cesare, Ph.D. This document is the follow-up to the previous week’s publication that focused on field operations SOPs. As you may recall from last […]
Write Down the SOPs: Field Operations Steven Cesare, Ph.D. A business owner from Florida called me the other day to discuss the future of his company. Successful by every stretch […]
Innocent Until Proven Guilty Steven Cesare, Ph.D. A landscaper from Maryland called me the other day to inform me of an “open and shut” sexual harassment claim in her company. […]
Interview Preparation Steven Cesare, Ph.D. A business owner from Colorado called me the other day, during which time we began to discuss her company’s approach to interviewing job applicants. Like […]
If Only We Knew They Were Motivated by Money to Begin With! Steven Cesare, Ph.D. A business owner from Kansas called me the other day to talk about the commission […]
Results-based Team-oriented Culture Steven Cesare, Ph.D. A business owner from Oklahoma called me the other day to talk about several aspects of his company’s strategic plan. While he was impressive […]
Round Down Steven Cesare, Ph.D. A business owner from Texas called me the other day to talk about his company’s employee performance appraisal process. First off, I was extremely pleased […]
Three Vehicle Insurance Policy Questions Steven Cesare, Ph.D. A landscaper from Georgia called me the other day regarding a vehicle accident involving one of her work crews and another vehicle. […]
But I am Still in Pain Steven Cesare, Ph.D. A landscaper from Washington state called me the other day about a workers’ compensation issue. Several months prior to our telephone […]
Performance Appraisal Rating Anchors Steven Cesare, Ph.D. A landscaper from New York contacted me the other day to talk about using employee performance appraisals to drive more accountability in her […]
Rest in Peace Steven Cesare, Ph.D. A business owner contacted me the other day seeking advice related to the worst possible news: An employee died on the job. For […]
Competency Triangulation Steven Cesare, Ph.D. A landscaper from Virginia contacted me the other day seeking lucidity to the bureaucratic essence of human resources. Even though she was exerting considerable effort […]
Be Ready for the Three Questions Steven Cesare, Ph.D. A landscaper from Missouri contacted me the other day to talk about the performance evaluation process in her company. The conversation […]
Simple Survey Steven Cesare, Ph.D. A business owner from Massachusetts called me the other day to express his sense that team morale at his company was waning. He didn’t know […]
When to Do Performance Appraisals? Steven Cesare, Ph.D. A landscaper from New Jersey called me the other day to talk about the entangled nature of doing performance appraisals on each […]
It Will Just Blow Over Steven Cesare, Ph.D. A business owner from California called me the other day to talk about a claim of sexual harassment. Apparently, at a crowded […]
Did He Reach the Goal? Steven Cesare, Ph.D. A business owner from Kentucky called me the other day to talk about his Company’s bonus program. The owner is an astute […]
Business Plan Basics Steven Cesare, Ph.D. A business owner from Minnesota called me the other day to talk about creating a “real” written business plan. More rare than the fabled […]
The Employee Handbook Distribution Process Steven Cesare, Ph.D. A landscaper from Michigan called me the other day to talk about her company’s employee handbook. While revising the employee handbook was […]
Annual Employee Handbook Distribution Steven Cesare, Ph.D. Several years ago, a business owner from Washington state asked me to revise his company employee handbook. As part of that agreement, I […]
The Exempt Jogger Steven Cesare, Ph.D. A business owner from Pennsylvania called me the other day to talk about some performance management issues related to his Sales Manager. The business […]
Goal-Oriented Training Program Development Steven Cesare, Ph.D. A business owner from Mississippi called me the other day to discuss a new training program he wanted to develop and implement in […]
Human Resources File System Guidelines Steven Cesare, Ph.D. A landscaper from Michigan called me the other day to talk about being overwhelmed with all of the paperwork generated by Human […]
Termination Terminology Steven Cesare, Ph.D. A business owner from Wisconsin called me the other day to talk about a pending employee termination that he was going to conduct. As he […]