BUT THAT’S NOT HIM Steven Cesare, Ph.D. A detail-oriented business owner from Massachusetts called me the other day to discuss an issue I respond to on a regular basis: same […]
Category: Tuesdays With Steve
IT CAN HAPPEN Steven Cesare, Ph.D. A frantic business owner from California called me the other day with a horrifying real-time story. The business owner relayed the injury process that […]
CHANGING THE PAY RAISE PARADIGM Steven Cesare, Ph.D. An inquisitive business owner from Virginia called me the other day to talk about his company’s annual performance appraisal process. True to […]
BALANCED SCORECARD-CUSTOMER KEY INITIATIVES Steven Cesare, Ph.D. This is the final posting of the four-part series summarizing my conversation with a Michigan business owner who sought my guidance in developing […]
BALANCED SCORECARD-PROCESS KEY INITIATIVES Steven Cesare, Ph.D. This is the third installment of a four-part series documenting my response to a Michigan business owner’s request for a practical format of […]
BALANCED SCORECARD-EMPLOYEE KEY INITIATIVES Steven Cesare, Ph.D. This is the second of a four-part series summarizing a conversation I recently had with a business owner from Michigan during which she […]
BALANCED SCORECARD-FINANCIAL KEY INITIATIVES Steven Cesare, Ph.D. A savvy business owner from Michigan called me the other day to talk about her company’s annual strategic plan for the new year. […]
Timing Steven Cesare, Ph.D. A business owner from Missouri called me the other day looking for guidance about how to handle one of his Field Managers. The Manager has been […]
RECALIBRATION, NOT REPRIMAND Steven Cesare, Ph.D. A generous business owner from Florida called me the other day to talk about his company’s year-end bonus program. Due to his insightful and […]
TIS THE SEASON Steven Cesare, Ph.D. A heartfelt business owner from Illinois called me the other day to talk about his company’s year-end activities. While most landscapers focus on their […]
KAREN Steven Cesare, Ph.D. A business owner from the state of Washington called me the other day to talk about an interesting scenario that completely disrupted his office staff. Like […]
STOP TALKING ABOUT WORK AT HOME Steven Cesare, Ph.D. A detail-oriented business owner from Missouri called me the other day to talk about the ever-increasing degree of overlap between her […]
CONNECT THE DOTS Steven Cesare, Ph.D. A business owner from the great state of Texas called me the other day to talk about driving consistency, efficiency, and accountability in his […]
BACK TO THE WAY IT WAS Steven Cesare, Ph.D. An inquisitive business owner from what’s left of the state of California, called me the other day to talk about the […]
THE EMPLOYEE TERMINATION MEETING Steven Cesare, Ph.D. A business owner from New Jersey called me the other day to talk about terminating a problematic employee. The business owner has conducted […]
THE DEVIL YOU KNOW? Steven Cesare, Ph.D. A business owner from Minnesota called me the other day to discuss the age-old dilemma of having to decide whether to terminate a […]
DO BETTER FOLLOW-UP ON WORKERS COMPENSATION Steven Cesare, Ph.D. A business owner from Oregon called me the other day to discuss basic human resources issues (e.g., staffing, discipline, culture). As […]
PREPARE FOR FMLA Steven Cesare, Ph.D. A landscaper from Virgina called me the other day to tell me that his company would soon exceed the 50- employee threshold thereby requiring […]
VEHICLE TAKE HOME POLICY Steven Cesare, Ph.D. A business owner from Michigan called me the other day to tell me that she was just informed by one of her Field […]
MY IRRIGATOR IS INTERVIEWING WITH A COMPETITOR Steven Cesare, Ph.D. An imaginative business owner from the free state of Florida called me the other day to share an interesting story. […]
FIELD TRIP Steven Cesare, Ph.D. A business owner from California called me the other day to talk about improving her company culture. The conversation was not remedial in that many […]
THAT’S NOT MICROMANAGEMENT! Steven Cesare, Ph.D. A business owner from Michigan called me the other day to discuss a recent comment made to her by one of her office employees. […]
STOP YELLING! Steven Cesare, Ph.D. A BUSINESS OWNER FROM FLORIDA CALLED ME THE OTHER DAY TO TALK ABOUT A PERFORMANCE ISSUE HE HAD WITH ONE OF HIS EMPLOYEES. WHILE THE […]
I DIDN’T MEAN TO… Steven Cesare, Ph.D. A re-purposed business owner from Missouri called me the other day to talk about a sexual harassment incident that occurred during one of […]
HIRING AN HR MANAGER Steven Cesare, Ph.D. A business owner from Washington called me the other day to talk about hiring his company’s first Human Resources Manager. During our conversation, […]