Is it Time to “Weed Out” Your Bad Customers?

 

For the most part, we all have great customers because we’ve developed solid relationships with them over the years. However, there are always a few who give us a hard time, don’t pay as agreed, complain about everything, and might not even make us money. So, what should we do?

Let’s watch this realistic dramatization with a customer that fits all the criteria above. After watching, we’re sure it will give you pause regarding some of your own customers.

One thing is certain, we can’t Harvest Our Potential with complaining and unappreciative customers who aren’t even making us money. So you might just ask yourself, is it time to weed them out?

 


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Ed Laflamme LIC

started his own business from scratch, built it up, sold it and then wrote a book about how he did it. So, he’s been there. He understands your frustrations, worries and concerns. Some of you may want to buy companies, while others may want to sell the one you own. You need expert assessment and guidance before you can move forward. Ed has experience in this area. He is recognized as a CLP: Certified Landscape Professional. Read Ed's full bio.