Are Your Customers Always Right?

Many business owners adhere to the old adage “the customer is always right” believing it ensures they will maintain loyal customers. What’s your take?

In this week’s video, join Harvesters Lauren Howell and Ed Laflamme as they delve into this topic offering a balanced viewpoint.

While loyal customers are essential for any business to help you
“Harvest Your Potential,” it’s still crucial to ask: do you have the right customers?

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Ed Laflamme LIC

started his own business from scratch, built it up, sold it and then wrote a book about how he did it. So, he’s been there. He understands your frustrations, worries and concerns. Some of you may want to buy companies, while others may want to sell the one you own. You need expert assessment and guidance before you can move forward. Ed has experience in this area. He is recognized as a CLP: Certified Landscape Professional. Read Ed's full bio.