IT CAN HAPPEN Steven Cesare, Ph.D. A frantic business owner from California called me the other day with a horrifying real-time story. The business owner relayed the injury process that […]
Category: Tuesdays With Steve
CHANGING THE PAY RAISE PARADIGM Steven Cesare, Ph.D. An inquisitive business owner from Virginia called me the other day to talk about his company’s annual performance appraisal process. True to […]
BALANCED SCORECARD-CUSTOMER KEY INITIATIVES Steven Cesare, Ph.D. This is the final posting of the four-part series summarizing my conversation with a Michigan business owner who sought my guidance in developing […]
BALANCED SCORECARD-PROCESS KEY INITIATIVES Steven Cesare, Ph.D. This is the third installment of a four-part series documenting my response to a Michigan business owner’s request for a practical format of […]
BALANCED SCORECARD-EMPLOYEE KEY INITIATIVES Steven Cesare, Ph.D. This is the second of a four-part series summarizing a conversation I recently had with a business owner from Michigan during which she […]
BALANCED SCORECARD-FINANCIAL KEY INITIATIVES Steven Cesare, Ph.D. A savvy business owner from Michigan called me the other day to talk about her company’s annual strategic plan for the new year. […]
Timing Steven Cesare, Ph.D. A business owner from Missouri called me the other day looking for guidance about how to handle one of his Field Managers. The Manager has been […]
RECALIBRATION, NOT REPRIMAND Steven Cesare, Ph.D. A generous business owner from Florida called me the other day to talk about his company’s year-end bonus program. Due to his insightful and […]
TIS THE SEASON Steven Cesare, Ph.D. A heartfelt business owner from Illinois called me the other day to talk about his company’s year-end activities. While most landscapers focus on their […]
KAREN Steven Cesare, Ph.D. A business owner from the state of Washington called me the other day to talk about an interesting scenario that completely disrupted his office staff. Like […]
STOP TALKING ABOUT WORK AT HOME Steven Cesare, Ph.D. A detail-oriented business owner from Missouri called me the other day to talk about the ever-increasing degree of overlap between her […]
CONNECT THE DOTS Steven Cesare, Ph.D. A business owner from the great state of Texas called me the other day to talk about driving consistency, efficiency, and accountability in his […]
BACK TO THE WAY IT WAS Steven Cesare, Ph.D. An inquisitive business owner from what’s left of the state of California, called me the other day to talk about the […]
THE EMPLOYEE TERMINATION MEETING Steven Cesare, Ph.D. A business owner from New Jersey called me the other day to talk about terminating a problematic employee. The business owner has conducted […]
THE DEVIL YOU KNOW? Steven Cesare, Ph.D. A business owner from Minnesota called me the other day to discuss the age-old dilemma of having to decide whether to terminate a […]
DO BETTER FOLLOW-UP ON WORKERS COMPENSATION Steven Cesare, Ph.D. A business owner from Oregon called me the other day to discuss basic human resources issues (e.g., staffing, discipline, culture). As […]
PREPARE FOR FMLA Steven Cesare, Ph.D. A landscaper from Virgina called me the other day to tell me that his company would soon exceed the 50- employee threshold thereby requiring […]
VEHICLE TAKE HOME POLICY Steven Cesare, Ph.D. A business owner from Michigan called me the other day to tell me that she was just informed by one of her Field […]
MY IRRIGATOR IS INTERVIEWING WITH A COMPETITOR Steven Cesare, Ph.D. An imaginative business owner from the free state of Florida called me the other day to share an interesting story. […]
FIELD TRIP Steven Cesare, Ph.D. A business owner from California called me the other day to talk about improving her company culture. The conversation was not remedial in that many […]
THAT’S NOT MICROMANAGEMENT! Steven Cesare, Ph.D. A business owner from Michigan called me the other day to discuss a recent comment made to her by one of her office employees. […]
STOP YELLING! Steven Cesare, Ph.D. A BUSINESS OWNER FROM FLORIDA CALLED ME THE OTHER DAY TO TALK ABOUT A PERFORMANCE ISSUE HE HAD WITH ONE OF HIS EMPLOYEES. WHILE THE […]
I DIDN’T MEAN TO… Steven Cesare, Ph.D. A re-purposed business owner from Missouri called me the other day to talk about a sexual harassment incident that occurred during one of […]
HIRING AN HR MANAGER Steven Cesare, Ph.D. A business owner from Washington called me the other day to talk about hiring his company’s first Human Resources Manager. During our conversation, […]
MODIFIED DUTY Steven Cesare, Ph.D. A business owner from Ohio called me the other day to talk about his company’s safety program. Despite myriad onerous obligations OSHA has placed on […]