Account Manager Training Program
Harvesters Fred, Bill and Ed have created the first online comprehensive course on how to be a truly successful and valuable account manager.
Why we felt compelled to create this course because we’ve worked with hundreds of companies and none of them had even a basic training course, for debatably the most important position in the company!
- 12 Modules
- 150+ Lessons
- 16+ Hours of Content
- Supporting Tools
- Certificate of Completion – Substantiate your knowledge and experience when pursuing promotions and positions.
Want more details on what lessons and tools are included?
Download the detailed brochure here!
Many of the account managers we talked with were new to the company coming from other fields, i.e., teachers, property managers, general sales and were searching for information to help them be successful. They feared that if they couldn’t learn their job fast enough, they would be fired. Others were seasoned professionals that loved their jobs but had a difficult time meeting their enhancement sales or were so busy they were overcome with the number of calls and emails. They all searched for help.
The Harvesters saw the need and four years ago got to work producing knowledge for the new or seasoned account manager. We took a huge subject and broke it down into eleven modules with dozens of short video lessons. After each lesson, there is a short quiz to be sure they would understand the point of the lesson. The AM can take the module in any order as fast or as slow as they like. We warn you if you wanted to do the lessons in one sitting it would take more than 15 hours!
Be Successful Faster – A Roadmap to Your Career
This course standardizes account management concepts to help develop consistent operational procedures. The program talks much about how to communicate and build relationships with their customers and instructs them personally with a time management piece and what success behaviors look like for them.
When the account managers follow the lessons in the program their customers will recognize they are dealing with an experienced professional. As a result, they will gain greater success by getting the more important work done each day, selling more, retaining contracts longer and having truly happy customers that refer them.
Job Security: Increase YOUR Value to the Company
When you are performing at a higher level then your company is performing at a higher level. Be the employee that you would want working for you!
Ready to take the course?
Don’t Take Our Word For It
Having our employees learn this material from a trusted resource helps to back up our values, methods, operating procedures and industry best practices. It has allowed for increased communication and a better understanding of what the job entails. It’s provided the employee with a solid career path and, when he’s ready to step into the role full time, he will be better prepared. The customers are already winning because they are receiving better service. The company is winning as the workload is more evenly shared. The employee is winning because he is being challenged, getting immediate feedback on his progress and has the long-term opportunity to advance his career and increase his earning potential.
Don’t fool yourself that this is just a program for the “big boys (and gals)!” If you are a company of any size, with employees who have the ambition to grow themselves and grow in the industry then this is for you. This is a great investment of time and money.
Buds & Blades Landscape Company
Check Out A Few Lessons Right Here!
To some more experienced managers, this definitely was a great refresher course. For the newer managers, this was certainly an eye-opener. A great deal of pertinent information is shared in this online training course. The account manager training course allows you to go at your own pace. Trust me though, once you get started you’ll want to keep going to take it all in quickly and start putting this information into play. There’s that much information that applies to what we all do.
In our opinion, when this position is worked to its fullest, this role just might be the busiest position within a landscape company. So much is expected from an account manager today. It is imperative we have strong people in these roles building the relationships that are needed to compete in today’s marketplace.
Harvesters Bill, Ed and Fred speak from years of experience. They touch on all aspects needed from a strong manager in this vital account manager position. It is well worth the investment!
- The course will give you greater self-esteem because you will be more competent and professional in your job.
- The course will give you greater proficiency so you will be in line for promotions in your company.
- You will become more valuable in every way to your company, which will translate into more money for your company and for you.
- You will be able to hire from a broader range of people, even without experience, knowing they can learn much of what they need from this course.
- The investment in this course will help newly hired account managers and even seasoned account managers sharpen their skills.
- You may want to take this course so when hiring account managers in the future, you will be able to evaluate candidates even better.
We are so confident that you will feel you have gotten tremendous value for your money for our account manager course, we are willing to offer you a 100% money-back guarantee within the first 30days if you don’t think it’s worth it!
What Others Are Saying
Before our release, we decided to test the first module on a dozen or so account managers, the subject was How To Sell Enhancement Work.
Drew, an account manager in Florida said,
“ It was great, engaging, I took a ton of notes, some of it reaffirmed what I knew but…. well…. all I can say is, I’m going to learn a lot and implement much of what I learned.”
He then added,
“I think area managers, plant health care managers, production managers and irrigation managers should all take this course.”
I asked him how he liked to consume the course content which he replied,
“ I didn’t watch videos daily, mostly three or four at a time but five was my limit. Too much to take in at one time.”
I saved the BIG question for last, I asked him if he was selling more work as a result of the course, he responded,
“YES and I’m looking forward to take the rest of the course, when will it be available?”
worked for and helped grow one of the biggest landscape outfits in the country. He’s seen how the big boys do it, how their systems and structures work. So his know-how is rooted in recruiting, hiring, training and growing great people—that along with quality assurance. Bill, alone, has gone on 15,000 quality site visits in his career. Nobody else has that, not that we know of anyway. He received Lawn and Landscape/ Bayer Environmental Science's 2006 Leadership Award. Read Bill's full bio.
Ed Laflamme LIC
started his own business from scratch, built it up, sold it and then wrote a book about how he did it. So, he’s been there. He understands your frustrations, worries and concerns. Some of you may want to buy companies, while others may want to sell the one you own. You need expert assessment and guidance before you can move forward. Ed has experience in this area. He is recognized as a CLP: Certified Landscape Professional. Read Ed's full bio.
Is a Green Industry veteran who has more than 35 years of professional management experience leading and developing regional multi-state and multi-unit companies. Fred, has had a diverse career spanning both the lawncare and landscape maintenance industry segments. As a Head Harvester he will bring tremendous experience in operations, finances, sales, marketing and franchising. Fred is a landscape industry certified manager, certified arborist, certified turfgrass professional and in 2006 was named an NALP Trailblazer. Read Fred's full bio.