Green Industry Best Practices: Coaching, Disciplining and Terminating Employees

Employee issues are always a top concern for every landscape business owner, manager or supervisor. Whether it’s staffing, training, safety or compensation, employee issues take up a lot of time, energy and resources. This set of demands increases significantly when any type of corrective action must be delivered.

Landscape contractors should attend this virtual seminar to learn – better coaching skills that will improve their subordinates’ job performance; the right way to document, determine and deliver employee discipline (e.g., verbal warning, written reprimand, unpaid suspension); and a professional process for conducting a fair, respectful and legal termination.

This virtual seminar delivered by Harvester Steve Cesare, Ph.D., will be engaging, informative and entertaining, all the while focusing on actual practices used by many successful companies throughout the green industry.

Here are some key take-aways, points and tools you will receive as part of this virtual seminar:

• Realize the distinct role of being a coach, not just a supervisor.
• Information on the GROW, STEPPA, OSKAR, CLEAR and ABCD coaching models.
• An application of the Start-Stop-Keep performance coaching form.
• Examples of SOPs for verbal coaching, written reprimand, suspension and termination.
• Guidelines for improving the quality of documenting employee performance.
• Administrative forms related to discipline, incident reporting, PIP and employee termination.
• The Top 40 things that must be considered before terminating an employee.