This week the Harvesters are going to cover a very important topic. How to discipline an employee that has violated company policy. Harvester Steve has some awesome guidance on exactly how to do this. Don’t miss this one!

The Harvesters hope they are helping you, Harvest Your Potential.

Head Harvesters Steve, Bill & Ed

P.S. Have you booked your rooms for the upcoming NALP convention in Louisville, KY? Do it now because rooms are going fast! It will be held on October 19-21, 2016. Think about attending Harvester Bill & Ed’s pre-convention seminar titled “How to Build a Plan and Stick to it”.

Learn more about the Harvest Way Academy

Ed Laflamme LIC

Ed Laflamme LIC

started his own business from scratch, built it up, sold it and then wrote a book about how he did it. So, he’s been there. He understands your frustrations, worries and concerns. Some of you may want to buy companies, while others may want to sell the one you own. You need expert assessment and guidance before you can move forward. Ed has experience in this area. He is recognized as a CLP: Certified Landscape Professional. Read Ed's full bio.

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When I wrote my first Employee Handbook in the late 1980s (all of 3 pages) it contained a list of behavior rules as well as guidelines regarding customer interactions. The effort was inspired by a loose work environment that I had to correct. I sat each employee down to go over the content and have them sign off that they had read and understood what was expected of them.

One employee (a crew foreman) took one look at the document and said “this is all about me isn’t it?” I countered by asking him which specific entries he thought were targeted at him. He replied “all of them!”. In a calm voice I suggested that he take a copy home for the weekend and read it then touch base with me on Monday for further discussion. That was 27 years ago. We never met nor spoke again. This worked out well for me as I would have let him go had he returned Monday with the same attitude.

I learned from two other employees that he had called them over the weekend and told them he was quitting. He further cajoled them to quit with him to “get back at the boss”. They of course told him they weren’t going to quit their jobs for him.

This is merely one example of how a simple handbook can weed out the bad apples.

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