The Harvesters talk about one of the keys to success in business and that’s having great loyal customers. But how is this accomplished?

Watch as they give some personal examples of awesome customer service from a restaurant waiter and a car dealership. They’re also going to share a few great books on the subject and what builds the foundation of great customer service.

We know most landscapers are just crazy busy this time of year but let’s not forget what makes our business thrive. If we take care of our customers they will take care of us.

The Harvesters hope these tips on customer service will help you, Harvest Your Potential!

P.S. HOW COOL IS THIS? Would you like a free copy of “The Fred Factor” by Mark Sanborn, the book Harvester Fred mentioned in the video? The Verizon Connect team would like to give the first person who emails us requesting the book (from each of the 4 U.S. time zones) a free copy! Email and please leave all of your contact information including what time zone you’re in and where to send the book if you’re a winner.


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