As the Autumn of the year approaches and the work
slows down throughout the country, we should take
a hard look at our customer list.

What I mean is rate them, A for the best, B for
good, C for the fair and, well, D for the poor ones.
You will need to agree as a group what the criteria
are for each of these categories but one thing for
sure, the D’s “gotta go”.

Check out this funny video that drives the point
across, hope it brightens your day. Oh, once you
rid your company of those D customers and take
on better more profitable ones, you will be in a
much better position to, Harvest Your Potential!


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Ed Laflamme LIC

started his own business from scratch, built it up, sold it and then wrote a book about how he did it. So, he’s been there. He understands your frustrations, worries and concerns. Some of you may want to buy companies, while others may want to sell the one you own. You need expert assessment and guidance before you can move forward. Ed has experience in this area. He is recognized as a CLP: Certified Landscape Professional. Read Ed's full bio.