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Category: Friday Videos
Success in any organization depends on setting clear expectations and goals. And making sure that everyone in your organization clearly understands his or her role in that process is crucial […]
Years ago at a seminar, I learned this simple, yet effective way to find out how things are really going at your company from your people’s point of view. It’s […]
The landscape business is a relationship business. People use your services because they like and trust you, so make sure you remember to thank them whenever they help or think […]
The subject of rising fuel costs has been quite a topic of conversation among Harvest Members as well as being listed as the number one issue PLANET members are faced […]
In early 2008 Ed and I attended PLANET’s Executive Forum in Scottsdale Arizona. We came away with a “Bountiful Harvest” of ideas, relaxation and, most importantly, new relationships and renewed long-term […]
There are key ways you can tell if you are meeting (and exceeding) your customer’s needs. To find out how you’re doing, ask. Are you(r): 1. Retaining your existing base […]