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Category: Friday Videos

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Show your Appreciation: Reward Referrals

by Ed Laflamme LIC On Aug 24, 2009 (Jul 24, 2019)

The landscape business is a relationship business. People use your services because they like and trust you, so make sure you remember to thank them whenever they help or think […]

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Rising Fuel Costs!

by Ed Laflamme LIC On Aug 24, 2009 (Jul 24, 2019)

The subject of rising fuel costs has been quite a topic of conversation among Harvest Members as well as being listed as the number one issue PLANET members are faced […]

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Harvest Road Trip to Phoenix

by Bill Arman On Aug 24, 2009 (Jul 24, 2019)

In early 2008 Ed and I attended PLANET’s Executive Forum in Scottsdale Arizona. We came away with a “Bountiful Harvest” of ideas, relaxation and, most importantly, new relationships and renewed long-term […]

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Don’t Just Satisfy Your Customers, Delight Them!

by Bill Arman On Aug 24, 2009 (Aug 16, 2021)

There are key ways you can tell if you are meeting (and exceeding) your customer’s needs. To find out how you’re doing, ask. Are you(r): 1. Retaining your existing base […]

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