Managing Client Expectations through Supply Chain, Inflation and Labor issues

In this must-attend session, Head Harvester Judson Griggs explains how to manage higher-than-ever client expectations when inflation is raging, supply chains are failing and you can’t find anyone to do the work. Whether you’re working in landscape maintenance or design/build, the process of managing expectations begins with the first sales call and requires open, honest communication throughout the entire engagement. In addition to learning to manage customer expectations, attendees will also learn how to measure their success in managing expectations — don’t miss this important session!