A business owner contacted me the other day to discuss a disciplinary matter regarding one of his non-exempt field employees who refused to complete a task, and then walked off […]
Category: Friday Videos
In most sales presentations customers offer objections. Ever wonder how many there can be? Do you know them? Do you think you could close more sales if you knew them […]
Getting proficient in the fundamentals of golf, or any game for that matter, is essential. Watch as the Harvesters review the four fundamentals that will help you win at the […]
This week the Harvesters are going to talk about their infamous “10-15 report”. Bill has been using this tool for some 25 years. It’s a way to engage, create loyalty […]
The Harvesters are going to talk about job applications this week. Are yours legal? Watch this brief video and get their advice. Click on the link at the bottom and […]
There are six questions leaders should know and impart to their teams. These questions can drive amazing results. Watch this quick clip, and download the questions at the end for […]
Some companies use job offer letters, and others don’t. What about you? Some states require them. Does yours? Should your company use them? Watch this brief clip below as the […]
Watch this quick clip as the Harvesters ask top industry leaders, “What’s your greatest accomplishment so far in your career”? We got some interesting answers. So what are yours? Learn more […]
Watch as the Harvesters ask 7 Landscape Industry Owners and Leaders the question, “If you had it to do over again, what would you do differently?” Their answers may surprise you….. […]
Would you go to a ball game where they didn’t keep score? If you’re going to play “the great game of landscaping” you better keep score! Watch this 2 minute clip where […]
This week the Harvesters are going to review the 3 key areas in having great customer walk-throughs. They are: Preparation Presentation Follow up At the end of the […]
You know what they say, “Cash is King”. Are your customers paying on time? No? Listen in as The Harvesters talk about an accounts receivable process to bring your money […]
Have you done your 2014 business plan? Less than 3% of the companies we polled do any planning. That’s like packing the family up for a vacation without a destination! […]
The Harvesters interview 7 of the brightest people in the landscape industry today, all in hugely successful businesses, and ask, “What Makes a Successful Company Successful?” Do you know? Why […]
Every spring and early summer many companies get into a “cash crunch”. Remember, “cash is king” so don’t let this happen to you. Watch as the Harvesters give practical ideas […]
Are you making the best use of your time? Spending the majority on high level activities? Use a few minutes of your time to watch The Harvesters as they offer […]
What do you do when you or your crew really mess up? Can you save the customer? This one minute video outlines the four “must do’s” to turn the situation around […]
Our goal should be to build fiercely loyal customers. But how? By schmoozing them! But we can’t do that unless we know them. Yes, really know them. With the right […]
The customer is always right? Well, yeah – if you have the right customers! Have you sorted your customers into categories to see if you have “the right customers”? How […]
Building “Fierce Customer Loyalty” is important but we can’t with the wrong customers, why… the wrong customers can sink your ship! But how do we determine which are right and […]
Each week thousands of landscapers watch our 2 minute video. They do it because they’re learning about “the business” of landscaping. But why settle for just 2 minutes, when you […]
Leaders are flexible, they don’t do the same thing in every situation. They assess, adapt and modify their leadership approach based on 4 criteria, they are the company’s: Culture Goals Task demands Resources […]
Leaders have followers. Of course they do! As a leader, to be effective, do you know the 4 key qualities of your followers? Watch this 2 minute video as Harvesters […]
There are 4 key qualities of a leader. To be effective these 4 qualities need to be balanced between achieving results (i.e., success, profits, positive morale, etc) and having good […]
If your people were polled, confidentially, as to how good a leader you are, what would they say? In this two minute segment, Harvesters Bill & Steve, review 5 traits of […]