What do you do when you or your crew really mess up? Can you save the customer? This one minute video outlines the four “must do’s” to turn the situation around and save the day!

Also, check out The Harvest Way Academy for more on building “Fiercely Loyal Customers”. The link is right after the video!


Click to learn more about The Harvest Way Academy.

Ed Laflamme LIC

started his own business from scratch, built it up, sold it and then wrote a book about how he did it. So, he’s been there. He understands your frustrations, worries and concerns. Some of you may want to buy companies, while others may want to sell the one you own. You need expert assessment and guidance before you can move forward. Ed has experience in this area. He is recognized as a CLP: Certified Landscape Professional. Read Ed's full bio.