Steven Cesare, Ph.D.
A business owner from Massachusetts called me the other day to express his sense that team morale at his company was waning. He didn’t know what to do to remedy the situation and floated the idea of conducting an employee attitude survey as a means for identifying problem areas and action items going forward.
While I began to explain the details, nuances, and methodological factors inherent in survey design, the owner let it be known that he was not interested in a Dissertation survey, but rather a quick assessment tool to satisfy the moment. I understood his concern and offered the follow survey, using a 4-point scale (1-Strongly Disagree, 2-Disagree, 3-Agree, 4-Strongly Agree), to get the process rolling.
_________ 1) I have a clear understanding of the Company’s business goals
_________ 2) Management provides me enough information to make me feel connected with them
_________ 3) I know what is expected of me every day at work
_________ 4) My Manager takes a sincere interest in my ongoing professional development
_________ 5) Employees exert their best effort every day at work
_________ 6) The Company is committed to employee safety
_________ 7) I enjoy working in this Company culture
_________ 8) There are career opportunities for me at this Company
_________ 9) I am fully trained
_________ 10) I intend to continue working here for at least the next two years
_________ 11) The Company has high-quality tools and equipment that allow me to do my job correctly
_________ 12) We are committed to providing outstanding customer service to all of our clients
_________ 13) I trust Company management to make the right decisions
_________ 14) There is a team environment at this Company
_________ 15) My Manager treats me with respect
_________ 16) I receive sufficient recognition for a job well done
_________ 17) Business operations are non-bureaucratic here
_________ 18) Accountability is a large part of this work environment
_________ 19) I enjoy my daily work activities
_________ 20) Management values me
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