The fact is, good people don’t quit their company, they quit their boss!

Look on this week as the Harvesters offer some great tips on how to “keep the keepers”. Great companies are made up of great people, so let’s not take our people for granted. This brief clip is full of practical advice.

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Ed Laflamme LIC

started his own business from scratch, built it up, sold it and then wrote a book about how he did it. So, he’s been there. He understands your frustrations, worries and concerns. Some of you may want to buy companies, while others may want to sell the one you own. You need expert assessment and guidance before you can move forward. Ed has experience in this area. He is recognized as a CLP: Certified Landscape Professional. Read Ed's full bio.

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One thing I have always noticed is the sheer number of distinct personality types I’ve had to navigate around over the years. Let’s face the facts-as employers in the green trades we have various levels of workers who perform cutting, blowing, building and servicing landscapes to foremen, dispatchers, account managers, designers, CFOs, CEOs, VPs and of course “The Boss”. Throw in the office staff and you have a stew of thoughts, preconceived notions of how it “should be”, wants, greed, sleights and all manner of expectations that will make you wonder why you got into this business in the first place (just remember-it’s because YOU LOVE IT!).

To keep those employees you want and need feel them out-get to know their thoughts about their jobs and how they see themselves in your company and what type of treatment they expect. Bring your key people into this process-have them do the same. Then the hard part-your staff that will interact with the field workers must all agree and implement what I call the “Same Page Approach”. Don’t let any of your people above another treat them in any other manner than what has been discussed and agreed upon. You will have to meet with all at first, then meet with the next tier up, and again and again until you are meeting with only yourself-and make sure you have instilled and installed the culture that will not only value all employees but will be plain for all to see. This process with serve you well and those employees who cannot fit in will be painfully obvious to all and you can remove them as needed.

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